Since the founding of Cilentano, the basis of our agency's philosophy has been environmentally-sensitive and responsible traveling. In our opinion, harmony between tourism and the nature and culture of a region is a must-be. We aim at a sustainable form of tourism which, in the long run, is ecologically acceptable, economic and ethically as well as socially fair; this is our concern in the way we act within our and as an enterprise:
As we focus on small, individual and authentic-style accommodations, not on mass and package tourism, our guests have got the opportunity to get to know a still largely authentic Southern Italy and to dive into the locals’ normal everyday life during their holidays.
We cooperate solely with local property owners, the accommodations we arrange for are neither part of international nor of national chains. Our travel guides are either locals or people who have been living on site for a very long time. They are acquainted with both nature and culture, which they show respect and responsibility for.
It is very important to us to see our customers satisfied. Personal assistance and advice by phone and e-mail as well as detailed information on our website are two means of achieving this aim. Controlling and securing quality and standard are also of prime concern; we ask for our customers’ opinions and keep in close contact with the owners. We travel to Southern Italy serval times per year, we check on and choose each accommodation in person and we expand our offer to include new tips and recommendations.
We recommend an environmentally friendly journey by train. As many of our customers travel by plane, we call their attention to the initiative atmosfair, a possibility to compensate for the environmentally unfriendly emissions caused by planes.
We work both in a self-responsible way and in dialogue with each other, we set great store by an open and communicative atmosphere.
